Frequently Asked Questions

Q: What is the cost of tickets? 
A: Film - $12.00, Live Show - $45.00, Special Events are priced differently. Prices quoted do not include taxes or applicable processing fees.

Q: I purchased tickets, but cannot make the show.  Can I get my money back?

A: All sales are final.  If you need to cancel your plans, we can offer you the ability to trade your live theatre tickets for another day/time for the same show. 
 

Q: What time should I arrive?
A: We recommend arriving 20-30 minutes before show time.
 

Q: What do I do if I keep getting sent to voicemail?
A: If you call during non-business hours, or while we are serving other clients, please leave us a message and we will return your call promptly. If you are calling to book tickets, we recommend utilizing our convenient online ticketing system.
 

Q: How much does it cost for a private party or meeting?
A: We have great rates for luncheons, parties, private events, and meetings. Send us an email at info@highlandsplayhouse.org or call us for more information at 828-526-2695.
 

Q: My friend gets great response from advertising at the cinema. How can I put my business on the big screen?
A: With our attendance now over 10,000 people per year, you should consider taking advantage of the captive audience since many arrive about a half hour prior to the shows. Send us an email to Info@highlandsplayhouse.org and we'll be happy to send you all the information.